Southern Aluminum’s expertise in design and manufacturing has always set the highest standards in our markets and we want you to be confident in our time-tested and functionally proven products. We guarantee our products under normal use and normal conditions for as long as you own them. This includes the functional and mechanical performance of each product as used in the conventional purposes and application. This warranty does not cover the normal wear and tear on tabletop surface or edges. There does not exist any known horizontal surface material or surface treatment, whether manufactured by Southern Aluminum or any competitors/manufacturers, which is completely scratch resistant. Southern Aluminum does not warranty scratches, gouges and other physical damage to the tabletop finish caused by transport, storage and use (misuse).
We provide instructions and teaching aids (DVD video, posters, hard copy instructions) regarding the care and maintenance of our products. In addition, Southern Aluminum offers specially designed and engineered heavy-duty table carts that reduce the likelihood of or eliminates the damage that conventional table carts can produce.
Some surface materials (Wilsonart, Formica and other HPL laminate products; stage carpet) are not manufactured by Southern Aluminum and are governed solely by the guarantees or warranties of these manufacturers. In addition, discoloration due to harsh cleaners, blemishes, scratches and deterioration to HPL laminates are not covered.
In the unlikely event of a warranty issue after your products are in use, we will replace or repair the product(s) at our discretion.
Return shipments are subject to a 75% restocking fee for iDesign™, T2 Table™ products and Alulite® Stage/Choral Riser products. Return shipments are subject to a 50% restocking fee for all other products (Alulite®, Southern Piknik®, Mardi Gras®, Swirl™, and table trucks). No returns on spandex or skirting. After 30 days, no returns will be accepted.